OBJECTIVE

Seeking a position as Front Office Receptionist/Consultant utilizing my specialized skills and professional experience.

PROFESSIONAL SKILLS AND QUALIFICATIONS

  • Team Player
  • Enthusiastic Self-Starter
  • Well-Organized
  • Possess strong work ethic
  • Detail-Oriented
  • Marketing Experience
  • Energetic & Professional
  • Works well under pressure
  • Excellent problem solving
  • Possesses excellent communication
  • Strong ability to establish long-lasting and trusting professional relationships

PROFESSIONAL EXPERIENCE

TD Mangement                       

San Gabriel

04/2022 to Present

Receptionist

  • Answered Phones
  • Data Entry
  • Order Office Supplies
  • Perform personal assistant tasks
  • Filing

Frederic H. Corbin, M.D.

Brea/Beverly Hills

4/2015 - 2/25/2022

Patient Care Coordinator

  • Evaluated, assisted & closed prospective surgical patients.
  • Greeted and completed daily patient intake procedures
  • Hospital Liason for surgical information as needed
  • Completed outbound calls to follow-up & close undecided patients
  • Responded to 100+ patient prospect emails daily
  • Answered patient telephone inquiries
  • Phoned in payroll
  • Vendor coordination, ordering & inventory
  • Processed patient payments & completed patient account documentation
  • Developed & maintained concierge services for our out-state/country patients
  • Coordinated pre-operative patient preparation & medical clearance 
  • Maintained surgical calendar
  • Performed personal assistant tasks when requested, i.e travel, restaurant reservations ,etc.
  • Coordinated Physical Television Appearances
  • Data entry/filing 
  • Coordinated physician hospital credentialing
  • Producer liason for physical video filming

Peter L. Schwartz, M.D

New York CIty

2/13/2012- 1/30/2015

Office Supervisor/Consultant

  • Evaluated, assisted & closed prospective patients
  • Greeted and completed daily patient intake procedures
  • Answered patient telephone inquiries
  • Coordinated Surgical Schedule/Calendar
  • Scheduled and completed pre-operative clearance & protocol
  • Coordinated anesthesiology & surgery technical support
  • Processed patient payment & completed patient account documentation
  • Initiated and completed daily ongoing front office operations in support of doctor and patient
  • Data entry & filing

Frederic H. Corbin, M.D.

Brea/Beverly Hills

2001 - 2012

Patient Care & Surgical Coordinator

  • Evaluated, assisted & closed prospective surgical patients
  • Hospital Liason for surgical information as needed
  • Completed outbound calls to follow-up & close undecided patients
  • Responded to 100+ patient prospect emails daily
  • Answered patient telephone inquiries
  • Vendor coordination, ordering & inventory
  • Served as alternate personnel function upon request
  • Processed patient payments & completed patient account documentation
  • Developed & maintained concierge services for our out-state/country patients 
  • Coordinated pre-operative patient preparation & Medical Clearance
  • Maintained surgical calendar with an average of 12 surgeries a week
  • Performed personal assistant tasks when requested, i.e travel, restaurant reservations ,etc.
  • Coordinated Physical Television Appearances
  • Data Entry/Filing
  • Producer liason for physical video filming

Tanz-it-all

San Gabriel

1994 - 2001

Owned and Operated

  • Interviewed, hired and trained staff
  • Ordered products and reconciled vendor accounts
  • Established and maintained business referral sources
  • Local community business marketing
  • Day to day business operations

Frederic H. Corbin, M.D.

Brea/Beverly Hills

1986 - 1994

Patient Care Coordinator/Supervisor

  • Implemented front office support
  • Ordered products & reconcile vendor accounts
  • Greeted and Completed daily patient intake and procedures
  • Answered patient phone inquiries
  • Assisted back office intra-operative circulation & recovery when needed
  • Coordinated surgical schedule
  • Scheduled & completed pre-operation documentation/consent formswith patients
  • Coordinated anesthesiology & back office support
  • Coordinated physical hospital credentialing

EDUCATION

Pasadena City College

Major - Liberal Arts

1983-1985

PROFESSIONAl TRAINING

Epionce

Product Knowledge Training

2017

Karen Zupko & Associates

Conversion & Closing

2009

TheUltimate PCC.   

.   

2005

Fred Pryor Seminars

How to Handle Difficult People

2007

Nextech Scheduling & EMR

Windows-based Training

2017

El Monte Adult School

Licensed Aesthetician

1996